Professional customer communication
Transform your customer service with a centralized platform that streamlines communication, optimizes processes, and increases customer satisfaction.
Measurable results for your business
40% Faster Service
Shorter response times through streamlined processes
25% Higher Satisfaction
Customers appreciate the transparency and accessibility
40% Less Administration
Automation saves time and prevents errors
30% More Efficiency
Teams work more effectively through better organization
Complete toolkit for customer communication
Customer Management
Central overview of all customers and their history
Centralized Communication
All conversations and requests in one place
Document Management
Secure storage and sharing of contracts and documents
Calendar & Planning
Shared planning and appointment management
Reporting & Analytics
Insights into performance and customer satisfaction
Security & Compliance
Industry-standard security and role-based access
From start to success in 5 steps
Onboarding & Setup
Quickly and easily set up your company
What we recommend:
- Create employee accounts
- Create teams
- Set up rights
Optimize Processes
Set up workflows for efficient handling of requests
What we recommend:
- Automatic assignment
- Setup workflows
- Setup permissions
Team Training
Train employees on the new system and processes
What we recommend:
- Online training modules
- Personal sessions
- Best practice guides
Invite Customers
Invite existing customers to their personal portal
What we recommend:
- Invite via email
- Personal welcome
- Onboarding support
Go-Live & Optimization
Go fully live and continuously optimize based on data
What we recommend:
- Performance monitoring
- Feedback loops
- Continuous improvement
Suitable for every sector
Professional Services
Accounting, Legal, Consulting, HR
Popular use cases:
- Share documents securely
- Send and track invoices
- Client communication
Trades & Field Services
Plumbers, Carpenters, Electricians, HVAC, Installers, Maintenance companies
Popular use cases:
- Send quotes and invoices
- Answer customer questions
- Schedule appointments and maintenance visits
Real Estate & Property
Agencies, Property managers, Developers
Popular use cases:
- Client and tenant communication
- Contract and document sharing
- Maintenance request management
Technology & Agencies
SaaS companies, IT providers, Marketing agencies
Popular use cases:
- Share deliverables and reports
- Client Q&A and feedback
- Send invoices
Ready for better customer communication?
Discover how Tixer Connect can help your business serve customers better, optimize processes, and accelerate growth.