Customer Portal for Users

Your personal customer portal

A secure and user-friendly environment where you always have access to your personal information, documents, and direct communication with your service provider.

Everything you need

Secure Access

Secure login with personal credentials

Personal File

All your documents, contracts, and data in one place

Direct Communication

Chat directly with your contact person

Status Tracking

Live updates on the progress of your requests

Smart Notifications

Get important updates via email

Mobile Version

Access from any location and device

How it works

1
Step 1

Registration & Onboarding

Receive your personal invitation from your service provider

Key features:

  • Secure account creation
  • No setup needed
2
Step 2

Dashboard Overview

Direct insight into all your ongoing matters and recent activity

Key features:

  • Personal dashboard
  • Activities timeline
  • Quick actions
3
Step 3

Manage Documents

Download, view, and upload documents when needed

Key features:

  • Document library
  • Version history
  • Secure uploads
4
Step 4

Communicate & Ask

Ask questions or start a conversation with your contact person

Key features:

  • Real-time chat
  • File sharing
  • Conversation history
5
Step 5

Updates & Notifications

Stay automatically informed about important developments

Key features:

  • Email updates
  • Status changes

Why users choose Tixer Connect

Always access

24/7 access to all your information

No surprises

Transparent communication about status and progress

Faster service

Direct line to your service provider without waiting times

Everything central

No more losing loose emails or documents

Ready to get started?

Ask your service provider for access to Tixer Connect and experience how simple customer communication can be.