More control over customer relationships. Fewer loose emails. More overview.
With Tixer Connect you centralize all customer interactions, improve collaboration and get full transparency in your processes.
For Users: Client Portal
An intuitive portal where customers easily access all their information
Registration & Access
Secure login to the customer portal
Customer File Overview
Requests, status and service questions in one overview
Communication & Updates
Chat directly or receive notifications
Documents & Info
Manuals, quotes and invoices always available
Transparent Support
Clear overview of open and completed questions
For Companies: Management & Service Portal
Professional tools for managing customer relationships and optimizing processes
Registration & Setup
Company sets up its portal with workflows and rights
Receiving and Assigning Tickets
Customer tickets come in centrally and can be assigned
Agenda & Planning
Employees and customers see appointments directly in the portal
Managing Documents and Sharing
Upload and manage contracts, quotes and manuals securely
Communication and Follow-up
All interactions (chat, email, updates) are centralized
Reporting & Insights
Overview of requests, response time and customer satisfaction
Ready to get started?
Discover how Tixer Connect can support your specific needs. Book a personal demo or start with a free trial period.